[marquis]

If MS Office was distributed on a recurring billing basis (subscription or SaaS, for example), I wonder if there would be such a complete set of barely-used features. We've certainly found that it's beguiling to want to add all the feature requests in, but sticking to our guns and making our core features work even better has proven a good method for us. One of our rules is: can it be hacked together? (the request). If there exists a way to do it at all, we don't focus on it, rather we invent what isn't possible to do at all (or is currently very expensive to do). It keeps us sane and interested in our work.

[lsc]

>One of our rules is: can it be hacked together? (the request). If there exists a way to do it at all, we don't focus on it, rather we invent what isn't possible to do at all (or is currently very expensive to do).

that's an excellent way of prioritizing possible features, especially if you sell something that is typically automated.