[ziml77]

If they can't verify your identity with enough confidence, would you prefer they just show the report anyway?

It's possible that your situation being so simple is exactly what makes it hard for them to be confident that the requestor is you.

[whathappenedto]

I find that hard to believe because they can verify my identify when I sign up for an online bank, or apply for an apartment, or do anything else with the same information. I'm more inclined to believe it's not a priority, and don't care about making it better because the law doesn't say how good their service has to be, just that it exists. I'll note that when I sign up with the same information to their paid service as a trial, there's never any issue with verifying my identity.

[cure]

> It's possible that your situation being so simple is exactly what makes it hard for them to be confident that the requestor is you.

You know, in theory this sounds reasonable. However:

- these organizations are grossly incompetent (is there anyone left in the US who has not had their data leaked by a credit bureau?)

- the incentives are very badly misaligned (it is our data, but we are not their customers, other corporations are, and they only provide this service because the law requires it)

I'm going to hazard a guess that it's just really crappy software that's causing this.