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by orf 1541 days ago
Look at the quality of issues on both large project’s GitHub issues and mailing list (or equivalent). A significant portion of them are crap. Like, worse than crap. Just “help (first line of stack trace)” or even a photo from a phone of a laptop screen showing a windows CLI with some error text on it.

I can’t comprehend how people would write these issues. But they do. And it sucks.

1 comments

> I can’t comprehend how people would write these issues. But they do. And it sucks.

Because writing good bug reports takes work, and people don't like doing work.

Unfortunately, the practices described in the GP frequently just create even more work...

I’m _happy_ doing work. I’m _also_ happy starting a discussion instead of opening a ticket so we can determine exactly what work would be needed.

But the process should be much more interactive and less WALL than it is.