[esjeon]

Welp, you're downplaying IBM too much. IBM got the product direction right earlier than anyone. Watson is a querying system w/ advanced NLP/IR/KRR capability running on dedicated compute chips, and large corps are more or less following this path. It's just that IBM did it too early and used rather old approaches, which doesn't grow well (thus "spaghetti").

Still, Watson is pretty much the only one in its class. There are good alternatives out there that worked well for many people, but they offer only a subset of Watson's feature set. If an organization need some real bang, Watson is the only option.