[laughingpine]

The changes they made (I guess a couple years now) to their pricing model really bit us in the ass. We had a 130 user licence on the old 5$ tier, and had to aggressively cut user counts to afford the new licence.

There really needs to be something like a "view only" or a role based cost per user. Most of our clients are just there for commenting, and only a handful of developers actually use the product to its full extent.

I know there was an issue open for discussion on their payment models, so I hope it is something they are continuing to look at. At 4x the cost of competitors that offer similar features, it is a very hard sell.

[fishpen0]

This is a problem at every org scale as well. We have this issue with a 1000+ developer org where we still can't give our PMs and other non-developers read-only access to the gitlab issues because it would be another 200 headcount worth of full-price licenses. It's basically the sole reason we can't utilize most of their jira/confluence alternative product line and still keep issue tracking and docs mostly outside of gitlab.

[z3t4]

If you are just using the .git hosting part, it would be really easy to setup an open-ssh server yourself... Could you explain why you are not hosting your own ssh server already ?

[lolinder]

They didn't say they're only using the git hosting, they're just not using the issue trackers because that would require adding non-devs. For all you know they could be using GitLab for CI, merge requests, package management, and deployments, none of which require adding new people to the team.

[fishpen0]

Exactly this, we use it for all of those things. None of which provide value to PMs, designers, and other non-engineer roles within teams that still need to collaborate on issue tracking and documentation.

[stavros]

Same, we have 50 people who access some (private) documentation and 10 people who use the repos. We're going to be moving away tomorrow.