|
|
|
|
|
|
by lancesells
1552 days ago
|
|
|
There's a lot of things companies can do to make it easier for customers. I try live chatting all the time and it's typically answering 10 questions for a stupidly dumb bot, finally getting someone online and then answering the exact same questions. Then telling CS my issue in detail and being given a macro answer that ignores everything I just wrote. The level of training of CS is bad in a lot of companies and I can become that mean customer. I don't use abusive language but I'm upset having to explain myself repeatedly and getting nowhere. |
|
|