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by whymsicalburito 1545 days ago
You're right that there are definitely some bad actors for cancelling subscriptions, it's really crappy you've had to deal with that! I once had a recurring charge from rackspace that neither myself nor rackspace's support could tell me which account the charges were associated with! Luckily my credit card company was able to put a block on any charges coming from rackspace rather than have to cancel the entire card.

I still think there are way more good companies than bad ones when it comes to cancelling and I do value building a relationship with the companies I patronize.

It is worrying to give so much power to a 3rd party, in this case google, who is notoriously difficult to deal with when an issue arises.

1 comments

I'm a bit surprised the credit card companies or banks haven't come up with a system to manage reoccurring payments. They have to mediate these issues and are in a place where they can be a neutral-ish party to set standard rules. Its weird that it has ended up being "tech companies."