[koolba]

I really wish they would add the word “outage” to these titles.

“Incident” alone makes me think something got hacked or leaked.

[arez]

That's SRE lingo --> https://sre.google/sre-book/managing-incidents/

[zufallsheld]

It's also itil lingo, which predates sre.

[mtnops]

It's NIMS - FEMA lingo, which predates ITIL. Which was developed in USFS wildland firefighting, which predates FEMA. It's incident management all the way down.

[zacharynewton]

"The Simpsons already did it"