[easton]

Do they give you the minutes back if there's an incident during the period where a job is running?

[no_wizard]

You will have to contact them for them to credit you, that's what we did

[lucasyvas]

This is totally unsurprising and also totally unacceptable IMO. They should automatically wipe out all build minute usage during outages for every account if they insist on architecting their system in this way.