[hraedon]

Because "solving it" can look radically different depending on the definition or group trying to do the "solving." Platforms enforcing their terms of service to ban, say, holocaust deniers, is not what I consider "cancel culture," but a lot of people on the right would disagree.

Similarly, I think that David Shor was unfairly maligned and fired over hugely disingenuous misreadings of his work, but how do you solve that in any meaningful way? I don't think we should make "twitter user" a protected class, but I fail to see how else you can realistically prevent businesses from responding (read: caving in) to bad PR.