Inventory is a big one too. We're working on a way to show you who has what in stock and how many are available. By location would be amazing! What were you buying?
It was big issue when buying sanitary equipment (not sure if thats the word: faucets, toilet etc, shower). It was mostly because of Roca selling through 3rd party shops with physical locations. Every location had like 5% of whole catalogue so a lot of calling to find even a few things.
After that, I did a lot of buying without touching things. Also bought a lot of IKEA because seriously I got fedup with the whole experience of buying furniture
Argh, I feel your frustration. When this idea originated, I was so aggravated by the whole experience. I do think that the market is moving toward buying without touching, but your ability to trust the quality and fit for your home is still too low.
After that, I did a lot of buying without touching things. Also bought a lot of IKEA because seriously I got fedup with the whole experience of buying furniture