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by spaetzleesser 1556 days ago
"There is no competition to the DMV, so there is no incentive to run it well."

I have been to the DMV in Ca, NV and NM in the last few years. All of them had appointment systems. In all three states I got there at the appointment time and had my car registered and a new license in between 30 and 60 minutes. I would rate the service better than at most private companies, competition or not.
2 comments
jjav 1556 days ago
Post-pandemic CA DMV has moved a lot more online, including things like title transfer which used to be in-person only. So you mostly don't need to go to the DMV anymore.

And if you do, since most people aren't going, it is now quick. A handful of years ago I remember appointments were a couple months out. Last month I needed an appointment and got one for the next day (and it wasn't a one-off, there were times available every day of that week) and I barely waited 5 minutes when I got there.

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bluGill 1556 days ago
Sure, once you get an appointment. Last time I tried they were booked a month out. Then when I got there I forgot one piece of paper and another month before I could get the next appointment.

Before appointments I just walked in, and worst case was only an hour wait.

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