[thatsnotc]

That "promise" is pretty laughable. They stick a gazillion qualifiers on it (so long as they're not insolvent, and everything just keeps working without needing any changes, and they'll only try their best) - and then they say that none of it is a guarantee anyway.

But, there's a lesson here. Nothing is a replacement for backups and you'll care more about your own stuff than anyone else will.