[tablespoon]

> People often complain about bureaucracy and broken red-tape in the US but after thinking about this deeply, I'm beginning to suspect that the US government is one of the more efficient governments in the world:

In a lot of cases, I think US complaints about "bureaucracy and broken red-tape" are more a function of anti-government ideology. It's not like businesses don't have annoying bureaucracy, but the complaints tend to be selectively directed at the government, because for many people government is a boogeyman.

For an example, take Google. Wouldn't it be light-years better if they had customer support that was as good as the the worst DMV's?

[bluGill]

Which DMV? I've been to several different offices in my life. Some were worse than Google, (you have a chance of your story getting noticed and Google helping), some were very nice and friendly.

[bregma]

Government processes tend to be open and accessible so people can see how they work (or don't). Large corporations are closed and secretive so out of sight, out of mind.