[JohnFen]

I strongly suspect that's a very large part of what is making everything worse. Or, at least, there does seem to be a correlation in time between the implementation of ML and the degradation of the quality of results.

[mohanmcgeek]

I wouldn't call it so much the implementation of ML but rather from when they decided they were an AI/ML company.

The Amazon recommendations engine, the poster child of ML in 2014 isn't any good at recommending products that I actually want to buy either.