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I was pretty pissed off, alright, so my comment probably gave out wrong vibes. I'm not arguing I could do any better (I probably wouldn't get past their interview process), and they certainly do have the talent (which is obvious by their technical blog posts).

It doesn't change the fact that the company has absolutely crap dev culture which seems to put features first and foremost, at the expense of everything else. There are products with even more complexity that don't fall over and die almost every single day. It's just not funny anymore. Facebook is pretty complex, it had major issues like this one, what, once in its entire life?

I don't remember Google Search (or other Google products) ever not answering my queries, and I've been using it for about 18 years.

And so on. I reckon it's because those companies have strong engineering culture (Google certainly does, at least), and this one doesn't.