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by the_pwner224 1552 days ago
I recently RMAd a Seagate Exos (their series designed for enterprise / data centers) recently and didn't have to run any tool or provide any details. I was using this one for my home NAS.

There may be a difference here between the consumer drives and the enterprise drives, or maybe they changed the system to not require it in any case now.

1 comments

It was IronWolf Pro. I guess it's a business drive, but not an enterprise drive.

I was not an enterprise or even a business customer anyway, so they had that procedure. The process may change since that moment, I just checked it was in 2019. Maybe I should give them another try