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by vladvasiliu 1557 days ago
We only buy HP PCs, but we don't have a relationship with them (we go through a middleman). And also, this particular model is not common for us, I chose it for the Zen 3 CPU and upgradability. The usual PCs are the basic Intel i5 du jour, so I can't compare notes with other people. I'm also pretty much the only one doing firmware upgrades with any regularity.
1 comments

The middleman would be your supplier in this case. It's possible they have enough of a relationship with HP to escalate the issue with them.

I would try have your org reach out to the middleman and see what they can do, suppliers, resellers and partners etc can be quite helpful in encouraging manufacturers to pay attention.