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by w14 1554 days ago
I think the issue here is that they appear to misrepresent the sitution on their pricing page [0].

For example the Premium tier which is required for live streaming is £70 per month, billed annually.

For that they claim "Unlimited live streaming".

If you click on "View all features" to see the hidden detail, you can read:

"Unlimited bandwidth (subject to fair use)" and if you then hover over the question mark, you can see more hidden text describing the 99 percentile blurb.

Nowhere do they state any numbers defining what overuse is.

So people are sucked into what appears on the surface to be a great service, at a great price relative to the competition (DaCast etc), and as soon as Vimeo has you dependent on their service, the "you're in the top 1%" email comes.

I don't think this is a great business model. They should be upfront and honest from the get go.

[0] - https://vimeo.com/upgrade