[freedomben]

I agree DO is good in pricing, tools, and tutorials. But support? I've had terrible experiences with DO support, enough so that I fled to a different provider. Maybe they're improving, but DO tends to drop the account lock hammer quickly on first sign of any anomaly that the algorithm doesn't like, rendering the victim helpless and relegated to groveling and begging for compassion.

One can hope that a tweet gets picked up by HN or other media to get their attention, but alas, such is not typical.

[sho]

Yeah, DO is great for personal projects but once business is involved I would migrate very quickly. I've had LBs run by them touched by mild DDOS activity and in response DO would simply turn off the LB in question - doing the attacker's job better than they ever could! And then good luck getting hold of support to, you know, turn it back on please.

I couldn't recommend them for any real business. Great to start with maybe, but make sure you have an exit plan.