Also the blame. On prem outage? IT management is in the hot seat for a fix. AWS outage? Well, major us-east-1 outages make the news so the blame is more diffuse. And even outside of that, it's much harder for anyone internally to blame IT management for the outsourcing, so long as they were smart and got the CFO to take credit for the cost savings of going cloud or something.
HN often underestimates how much of enterprise IT, and large business generally, is about making sure that upsides are concentrated enough your management chain can take responsibility, and downsides are either diffuse enough or deflectable enough that your management chain can avoid responsibility.
HN often underestimates how much of enterprise IT, and large business generally, is about making sure that upsides are concentrated enough your management chain can take responsibility, and downsides are either diffuse enough or deflectable enough that your management chain can avoid responsibility.