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by mitchdoogle
1563 days ago
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I don't think people care that much whether it's DoorDash or GrubHub or Ubereats that's taking their order. Food is what's popular and getting it delivered is very convenient. But this is not just for delivery orders. Pickup orders are affected as well. When DoorDash can place a link to their service on the Google result for a restaurant, it looks like it is a legitimate part of the restaurant's service. When they do this in a deceptive manner (without the restaurant's permission), it harms both customer and restaurant, because prices are often higher, there are extra service fees, and Doordash takes a big cut of the sale. And in the case of pickup orders, they get this big cut of the profit without adding a single bit of value to the transaction. And the customer may never even know who they were dealing with. |
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