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by perrylaj
1552 days ago
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> They're not converting to paid unless they're forced to, and you're not gaining any money by letting them stay on the free plan for another 5 years. This is true, but it ignores the importance of network effects in products based on social media/interaction. I'd guess that a huge part of the attraction and user retention ability of Strava is the social aspect, which they'd be crippling if free users migrated somewhere else. As a secondary issue, Strava also benefits from the data generated by free users, though I have no idea what the value of that data might be. |
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