[richardjortega]

I wasn't trying to manage him, just that specific example was for a client who waited for three weeks for logins. All I need was an update (requested politely 4-6 times prior) and received no responses.

Those emails aren't the only ones, usually he is couple words per email. But you are right, dropping a "life savings bombshell" on him wasn't right either.

I think we didn't set expectations clearly with him because he was a friend and we worked together on various client work I didn't think anything of it.