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by sokoloff
1565 days ago
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There’s plenty of work (possibly a majority of it) in the industry that can be of the form “take a ticket, do the ticket, close the ticket”. Someone in the cascade has to understand the strategy and product vision to ensure you get a good overall outcome, but it doesn’t have to be the 22 year old SWE-1. |
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The gold standard for a military briefing is that it includes a high level overview of the global, regional and local situation before getting into specific orders and this was adopted because small unit doctrine depends on unit commanders having enough context to make informed independent actions in lieu of direct chains of command being available.
Everytime I've watched a ticket languish in any organisation, it's always because people don't feel a need to give context. They think they understand what they're asking for, it doesn't match reality and then the back and forth culminating in a bunch of calls and finally someone explaining the goal happens.