That and the accounts appearing locked, with password reset links not working. For the first few minutes of the outage, I thought I my accounts were what was compromised. Caused genuine concern for a while there since it appeared I had lost control over my Spotify account, and there's credit card data in there.
My better half thought that her account was hacked. So yeah, the logout thing is even worse than not being able to log in. Doesn't help that the error message they have is not very useful (there should be a "yeah it's our fault" message)
For sure. The "invalid password reset link" one really caused worry. It took until I hit the support page to figure out there was an account issue. Probably should have issued an email notice so I could have seen it when I tried to reset my password.
Yeah I was surprised that wasn't clearly stated in the incident report. They made it sound like I wasn't logged in when the outage occurred when I'm always logged in across all my devices.