[Youden]

Overall your product looks good but aside from a more detailed page, I really think the wording here needs to be changed.

It's verifiably false that you use the same rate shown on Google so you should remove that entirely. If I can't trust you to honestly describe your service, how can I trust you with large sums of money? I wouldn't be surprised if that caused you legal issues too.

As for "the live rate", I think it just needs to be reworded such that there's no mention of a single rate. Something like "we give you the same price the big banks use".

Overall I think your service looks good but based on how that section is worded right now, I'd actively discourage friends and family from using it, if asked. If you updated it to be more honest, I think you'd have a service I'm happy to recommend.

[panarky]

Fees for international money transfer across currencies are always opaque and borderline deceptive.

If this is truly fixed cost, it would definitely be the first, but it's right to be skeptical.

The only reliable way to discover the actual cost is to do a round trip.

Convert a million X to Y, then convert whatever Y you get back to X, and the difference between that and the original million, divided by two, is the real cost.

Naturally this website won't show you that, because you can only convert from pounds but not back to pounds.