[datavirtue]

I agree 110%!! This is just a miss by developers who do not understand the use case and business impact. I have rarely seen systems that implemented business logic alerting until after the company has been screwed. Perhaps not even then. It is a disconnect between the developers and the business. Stripe should be sending emails/notifications as invoices pile up in the "draft" state. That edge case was never examined. Total miss and prime example of the move fast and break things world we live in now. I view these services like Stripe as cutesy little services because of this and I would never trust my business to them. Diligence is on you but the marketing department sells the opposite to unsophisticated customers.

Just like everything out of silicon valley, creaky bare bones bullshit with meager support and a total hands in the air philosophy when it comes to responsibility.

As a US customer Eventbrite sends me an invoice/receipt in GBP yesterday. I scramble around looking for an invoice in USD and find nothing despite putting all of my information in pointing to the US. It's like doing business with toddlers.

They payment was processed in USD but there is zero mention of exchange rates or anything. My support option? Contact the poor guy trying to make his life easier by using their service. I have come to expect this vapid garbage unfortunately.