[arethuza]

I should have mentioned that they got the boot during the sales process - so they hadn't won the work yet.

It wasn't a criticism of the SAP product - just that they the sales team constantly got a a basic thing incorrect in a rather dogmatic way.

[hef19898]

Then it was the right way to select a provider. Realizing that during implementation is recipe for disaster. Wether it is SAP or someone else.