[Closi]

> Because checking off features matter more than usability when a manager is the one buying it instead of the person using it

As someone that buys a lot of enterprise software and runs a lot of software tenders (particularly for enterprise ERP and WMS) - I would say picking software which matches user/organisational requirements is actually the most important thing (which is checking off the right features).

Absolutely this is more important than usability, which comes secondary to meeting the requirements (what good is usability if I can't get it to do what I want?).

Most botched software tenders I have seen happened because the company purchasing the software wasn't clear on their requirements (i.e. the features they needed) and then bought a software which did not match what they required and then need to somehow just 'make it work'.

Big ticklists of generic features aren't useful though, but ultimately if you are purchasing an ERP and need to be able to put stock into bins within it, and it doesn't have this feature but it is really usable and built with really great architecture, it's still not going to work.