[KTallguy]

There are kernels of truth in here, like the unsubscribe link not required by law.

But there are many huge Japanese internet based companies, like Zozotown, that are extremely savvy at their UX experience and are extremely metrics driven. Not to mention the recent surge of internet based cellular providers that don’t have a brick and mortar storefront.

Meanwhile the fax machine anecdote is about ten years old at this point. Most Japanese purely rely on mobile devices these days.

[Tor3]

> Meanwhile the fax machine anecdote is about ten years old at this point. Most Japanese purely rely on mobile devices these days.

My wife's small business included a fax, but it didn't get much use after around 2014-2015 or so, I think. The next couple of years you could occasionally hear a call to the fax machine but it was always just some random ad spam. We let it all go to /dev/null. Nowadays her work space is rented out to a small service firm and they don't use a fax at all as far as I know. Internet and phone services were super important to get set up though.