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by wickedlogic 1569 days ago
"Price on Application (also available after subscribed to the Trial for self-service customers)"

Please dont do this... I even clicked on the follow through link, then you want me to sso... still no price. Save us all some time, it is in short supply.
1 comments
david_obrien 1569 days ago
It's a fair comment, and I used to have prices on the website and then actual customers, while they were on their way to becoming customers, told us to take the prices offline. Their procurement teams really didn't like prices on the website. Doomed if you do, doomed if you don't. The trial is completely free, we don't ask for a credit card, only when you decide to want to become a customer, you can actually see the self service prices in your ARGOS dashboard. Those prices are also available via the Azure/AWS marketplaces.
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bluehatbrit 1569 days ago
If your entire target market is enterprise then I suppose this route works well but if you want to hit smaller organisations it deviates a lot from what we're used to. GitHub, Slack, GSuite, they all provide prices and are successfully sold to small organisations and enterprises.

As a non-enterprise, there's no point in me signing up for a trial of a tool that may be orders of magnitude outside of my budget. A lot of my decision is based on the value proposition and I can't understand the value I might get if I don't know the price. If it's $10 a month and does what it says then I probably won't think about it, if it's $1,000 a month then that's quite a different decision process. I don't want to bother with a free tiral if I can't even see the price. Am I just booking to test drive a car I'll never be able to afford?

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david_obrien 1569 days ago
Again, fair comment. Frankly, I'm still figuring out what this would be worth to smaller organisations. ARGOS really scales by AWS Account / Azure Subscription / GCP Project right now and I'm currently charging "for each...".

I know what Enterprises are paying for ARGOS and some larger SMB, but not clear on what value smaller orgs or even startups assign to this problem.

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ldoughty 1569 days ago
keep in mind, AWS best practices (and IAM limitations, for those without resources/time to finely craft the boundaries) encourage account sprawl...

Not all customers spread out like we do... but I manage over 50 AWS accounts, and our DevOps team is 7 FTE... Our application/situation is admittedly unusual, but I could easily see a small business using 10 accounts to manage their org and a single "product"

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david_obrien 1569 days ago
I used to be a consultant building exactly those designs, limit the blast radius, have separate accounts etc.

"In the earlier days" of ARGOS that's exactly why I didn't charge per Account, but different ways (tried # of resources, then % of spend) and people were always confused.

Similar to the "take the price off the website" that customers told me, me charging per Account is also what customers asked me to do.

What do you think would a good unit be for a product like this? I'm happy to try anything really, as long as it helps companies be more secure.

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bluehatbrit 1569 days ago
That's completely reasonable, thanks for the insight!
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