[autarch]

I don't think the issue is being professional or not. If the author's goal is to convince people who work on Hugo to improve the docs, then it's best to avoid triggering a defensive emotional reaction. The title as it stands will likely trigger hurt feelings, which is usually followed by being defensive or ignoring the substance of the criticism. That's simply unproductive.

[systemvoltage]

The only thing I agree here is that better language wouldn't hurt. I don't think most people get "triggered". That's a vocal minority perpetuating a culture demanding a sort of conformity against their definition of "micro-aggressions" and "triggers" with no regards to a larger consultation with the society.

[autarch]

I didn't use the words "triggered" or "micro-aggressions", so what exactly are you quoting?

Saying "your project sucks" or "your project docs suck" is not a _micro_-aggression, it's a macro-aggression, or as I prefer, being a jerk. I think most people would react negatively to that sort of statement.