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by _jal
1574 days ago
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Aside from the general lack of quality documentation these days, the decline of technical writing as a profession has been a big loss. They didn't just organize and write documentation. I recall doc interviews where tech writers would quiz me on how something worked, and on more than one occasion pointed out problems that sat at the intersection of functionality and UI that everyone else missed. And not my department, but I did get to see an amazing kerfluffle when an innocent question about an old feature everyone except the tech writers forgot about ended up derailing a release while people figured out how to reconcile things. Completely aside from function, really good technical documentation is just a joy to read and use. It is sad that "we" produce far less of it than we used to. |
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