[brittonrt]

In my opinion there is little in the way of yardstick metrics for UX quality. I definitely do not think it's because businesses don't understand the importance. The existence of buzzwords like UX are in fact evidence that businesses recognize it's importance. But how do you subjectively quantify the quality of user experience/interface design? It's difficult at best for the smartest of us, as it inevitably requires both designing for the lowest common denominator (amongst your userbase) while at the same time streamlining for the most experienced of users.

In my personal opinion your assertion that it's overlooked by business is not really accurate... it's more that business people don't know how to approach UX design, nor how to recognize talent in UX design.

Just my 2 cents.