[Exmoor]

I worked at Microsoft as a vendor for more than a decade working with physical infrastructure and services Microsoft employees used. I can say that there was a complete sea-change regarding accessibility shortly after Satya took over as CEO. Prior to that accessibility drove me absolutely nuts. Not because I didn't think it was necessary or important, but because all of the accessibility initiatives seemed like little more than lip service. You made some arbitrary changes with no thought whatsoever to actual usability, updated your Power Point presentation to say "Accessibility" a few times, and you were done. After he took over everything changed and people actually spent time figuring out how to make human interfaces that could actually work for all employees with usability in mind. It was no longer simply a box to tick, but was actually more of an opportunity to innovate.

Very sad to hear about Zain's death, but I can say that with his life he absolutely made a meaningful, positive change for a lot of people.