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by jgust
1574 days ago
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There's an entire class of products I'll name "internal platform tools" whose primary objective is to improve the developer experience with the intent of having the side effect of increased developer productivity by making it easier & more enjoyable to build things within a company. The teams working on these tools need to understand how their products perform the same as a team building some widget for a "paying" customer. Without some quantifiable metric, how do these teams know if their products are getting better or worse? The discussion always goes to measuring developer happiness & developer productivity because we want with some degree of confidence to be improving or at least maintaining these metrics. |
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Often what frustrates people is a latency, which is something you can measure and track. Other times it is an ugliness, surprising footgun, or lack of conceptual integrity - these are fundamentally human experiences, and subjective assessment is the only way.