[jacquesm]

No, this is not about PR, this is about their employees. This isn't a press release, it was a message to a customer.

What bugs me is that they did not make a distinction between private individuals and corporations, if I were in their position I would have let the private individuals go, they are Russians, not Russia.

Even so: every Russian citizen and every Russian company that is currently relying on businesses in the West such as Amazon, Google, Microsoft and so on should expect those services to be cut off at some point in the near future.