[meirelles]

> "If you have any comments about our WEB page, you can write us at the address shown above. However, due to the limited number of personnel in our corporate office, we are unable to provide a direct response."

Reading that from them is hilarious. The message might be about being a bootstrapper and not spending frivolously.... or simply saying they don't care, who knows?

[tim333]

They are famously lean staffed at head office. Something like 40 staff. Apparently if you call at like 7 or 8am you'll sometimes get Buffett answering the phones himself.

[IMSAI8080]

I like that approach where you just randomly get the top person. Like anyone could just email Steve Jobs at Apple and sometimes he would personally answer when he felt like it.

[BbzzbB]

FWIW, I've seen a few stories of people - nobodies - sending a letter as a thank for the knowledge provided, the inspiration or what not and getting a genuine letter back. Obviously not a whole spiel, but a sentence or two indicating intent. Despite their massive notoriety, I wouldn't expect he's getting swamped by letters (tho I could be wrong) so I'd find it quite plausible and in-character he'll take the time to read a handful a week (a lifetime of 10-Ks would make anyone a proficient reader) and write back (I guess with some templates to go off from). I'd be surprised if sending a letter to Meta reaches Mark - tho maybe, I guess he receives fewer thankful ones - but that lean HQ culture of Berkshire seems rather unique with a measly single and modestly sized floor to manage one of largest balance sheets out there.