[guilhas]

That is the story of every comment board on the internet, that's why most online newspapers remove comments. Comments turn negative on both sides of the argument very quickly

People will feel much more compelled to comment a negative experiences, because if the experience is positive that is just what was expected by default from the "brochure"

Example: if I go travel a week to an 5* hotel and all goes well, I won't even think of it, but if something is not pleasant, I'll sure go online google map reviews, yelp, trip advisor, and tell others that product/service is a scam

Although I do ask myself every time I go to find a movie or TV series to watch, why most choices main theme is based on negative things like: Murder, drugs, crime, sex abuse, detectives, horror, shooting... Maybe society has a stronger negative feedback loop