[digerata]

Ahh... were you sleeping in 2021? They went down in September, November, and December. Probably some other times earlier in the year as well. I stopped keeping track at how bad their service is because of how bad AWS's service is.

[jrochkind1]

My app didn't go down during any of those times.

I recall at least one of them I could not deploy new versions of my app though, which is pretty bad. I don't believe I had any downtime at all due to heroku platform outages in 2021. i believe you if you say you did though!

This particular outage definitely seems to be of a rare level of severity.

[heyoni]

Their authentication system completely broke I think in January...for hours.

[jrochkind1]

Oh right, I remember that now.

Didn't bring my deployed app down though! No user-facing outage for me.

This time my app was down for about 35 minutes.

[heyoni]

I think apps still worked but I'm not sure. I know I couldn't create a privatelink to our AWS environment because the CLI kept failing, so we were locked out of a dev database. Not too bad.

[ezekg]

I'm well aware of their other outages. But I don't remember another time when they were completely down like this, even down to their status page.

[digerata]

Well, they aren't completely down now either. Heroku Shield is up. Dashboard is up. EU is reported as up.

As an aside, I spoke with our AE in early January on where they are going in dealing with AWS unreliability. One would think they would have a good answer. They don't.