[TheGrkIntrprtr]

I’ve mentioned this before on HN, but I had great service from https://www.clariscompanion.com/ . My grandfather was using it in his 90s before he passed away, and it really helped us stay in touch despite being far apart. Not sure if it would meet her needs, but have a look anyways.

It’s $30 per month, but well worth it IMO. If she has runs into issues, there’s a support line she can call. You can add apps to her “desktop” or remove them to keep things simple, etc. Sorry if this sounds like an advert, but I’m just super grateful to this company for their services - they really care about their customers and I was actually in touch with the owner (Paul, nice guy) for support on a number of occasions.

[emptysongglass]

This sounds like the best solution! How's the performance and battery life? I like that all communication is whitelisted and goes over a single app.

Is support able to remote in? Am I? I think that would be important.

Can you go a little into the features you used the most? Did you use the Claris app through another tablet on your end?

How's the web browsing experience?

I really like how you can pick and choose the apps they can access and can "ungate" them as they get more comfy.

[TheGrkIntrprtr]

We took the option of ordering one of the tablets they provide with the software installed already, since he didn’t have a tablet, but you can also just install the app onto a tablet that meets the specs listed on their website. The tablet we got was a large Lenovo one, and the performance seemed decent enough.

I don’t think they can fully remote in, but they can push updates to the tablet I think.

I think the extent to which you can access it remotely is limited to the options in their website/app for family members. You can add administrators with varying access levels, contacts with/without admin privileges , and add and remove links/available apps etc.

If she has pills to take, you can also set up various reminders, questionnaires on how she’s feeling today etc.

The features we used the most were the text messaging and video calling ones - he didn’t really do much browsing. I did try adding links for him, some YouTube videos etc., and it worked fine. The text messaging can be set up so that it sends to your email and/or phone.

Maybe not something you want to even think about, but one thing I really appreciated was having access to all of the messages etc. after he passed. We exchanged many messages, and their support team was able to give me a download link to all of them before ending services.

Hope you find the right solution for your grandmother :) I fully recommend Claris!

[TheGrkIntrprtr]

Re battery life, it was decent I think. We left it plugged in most of the time though - it comes with a long charging cable.