[axxl]

The economist cancellation process is an email last time I did it (I subscribe in spurts). Not as ideal as a button but not as egregious as requiring a phone call or something.

[Swenrekcah]

I sent them three separate emails over the course of three weeks in addition to the failed online chat cancellation.

Never a response.

I’ve actually had this experience with them before but thought they had gotten better, but I guessed I’ve learned.

Their email responsiveness to anything other than a cancellation is pretty good though.