[Jerry2]

One of the members of my team ordered a Framework Laptop, the Professional edition, about 4 months ago to replace his old Lenovo. In the first week, he had battery drain issues. Even when he put it to sleep, it would drain the battery. He had to keep it plugged in at all times. He tried few distros (including the older version of Ubuntu they recommend) and the problems persisted. His screen also had issues and colors would slightly shift. I lent him my colorimeter and he said the monitor would lose calibration after several days. He also complained about trackpad not tracking his finger properly. In the end, he returned it. I think he said you have 30 days to return it.

Hope they fix these issues.

[kinduff]

I am really excited about this laptop but I'm reading reviews like this a lot more now that they are delivering.

Their community forum has a lot of users asking for solutions for the problems you mentioned and even Linux compatibility issues.

I really hope they fix these issues too. A friend made a joke, which I find hilarious: "you can always replace all the parts that are failing, isn't that the point?".

[freedomben]

I was an early user and I've run into a couple of problems on mine, but Framework does a good job getting information out there and fixing things. Much better experience than I've had with other vendors where once it ships that's it.

[kinduff]

That's what I'm seeing too, and I want to trust them. Can't wait for them to ship to my country, will order one for sure.

[uwuemu]

It's not about trust. They can have all good intentions in the world, but still fail. Because as Elon says: "The extreme difficulty of scaling production of new technology is not well understood. It’s 1000% to 10,000% harder than making a few prototypes. The machine that makes the machine is vastly harder than the machine itself."

[cutemonster]

Yes, for example, compare a Fab with a laptop

(Fab = Semiconductor fabrication plant, in case anyone didn't know)

[dymk]

That’s because if they didn’t fix these issues, they’d not have the chance to ship another product.

[freedomben]

Incentives are aligned! that's great!

[gnufied]

The battery drain issue though is not unique to Framework laptop. I have a Thinkpad T14s 4750U pro laptop and it drains battery too.Look at number of threads on Lenovo forums about battery drain issues.

I suspect as a whole intel moved to these new fangled s0ix sleep states, which are not well supported in Linux and s3 state does not work well enough in these new Laptops.

[freedomben]

I've had the battery drain issues too, and it sucks bad. That said I remember seeing a fix a little while ago and I haven't had any issues recently. I run Fedora 35 though so my kernel stays pretty new. On Ubuntu you're gonna be stuck on an older kernel unless you install the newer one.