[mooreds]

Unfortunately, if you force users to pick between usability and security, they'll ignore security every time.

Or as I often say "no one ever says, 'wow, that was a great login experience', they just want to get to the features behind that experience (hopefully securely behind it)".

[BlackFly]

This isn't right. Think about putting locks on doors. Everyone is going to put a lock on their external doors and not on the interior doors in their residences (except for the special sort of "lock" on bathroom doors) but maybe on some internal doors in their businesses.

People can make the right choice about security when they know what they are securing. Instead, online we are inundated with so much unnecessary security we start to have a prior biased towards: this isn't important. Back to the physical door analogy, when there are locks on every door even doors that really don't need them, people start propping open doors.

[theamk]

And maybe that's OK in many cases?

Sure, banks must enforce good security, but a lot of other things should not care.

Like online stores for example. As long as I am paying paypal, the only info my account has is email, address and recent orders. One can google my address in about 20 minites anyway, and this means I really don't care about account security. If there was an option to login without password using email alone, I'd probably pick it.

[ReleaseCandidat]

> online stores [...] my account

Why would you need an account at all, that just raises the risk (of a data breach) for the buyer? I always prefer not having to have yet another account to buy something.

[theamk]

Yes, if there is a "no account" option, then this is even better.

But sadly a lot of places I saw do not offer this -- you are forced to make an account to purchase. I am not sure why. Maybe they think they can improve engagement/recognition by forcing users to make an account? Or maybe they are too lazy to implement no-account workflows? Or a misguided thought that sending detailed receipts by email is bad?

(The goal of store accounts are: (1) provide list of active orders; (2) for individual order, show user the order status; (3) once order is complete, show order details with easy re-order links. This can definitely be all done with email, but this seems to be unpopular with some users. So many stores have to implement web-only flow, which needs account for authentication. And at this point, many of them just stop.)

[mechanical_bear]

See the thread from earlier today about login.gov

[mooreds]

This one? https://news.ycombinator.com/item?id=30430851

[mechanical_bear]

Yup