[brynx97]

I started having failed messages in channels and threads around 0605 PST... so about 20 minutes. Not too terrible considering the usual due diligence to escalate, determine scope of impact, and then push the buttons to update the status page with the approved messaging.

[ben174]

I completely disagree. It should go yellow the second they see that there is a spike in any abnormality. This type of issue would have been obvious seconds after it occurred. They don't need to report why but they should report that something is wrong. It's not fair to say "it's not me it's you" when they definitely know it's them.