[rramadass]

Buddhism to the Rescue! In particular; you may find the Tibetan Lojong (https://en.wikipedia.org/wiki/Lojong) practices very helpful;

1) Mind Training: The Great Collection translated by Thupten Jinpa. - A large collection of Texts.

2) Essential Mind Training: Tibetan Wisdom for Daily Life translated by Thupten Jinpa - A subset of texts from The Great Collection above.

3) Words of My Perfect Teacher: A Complete Translation of a Classic Introduction to Tibetan Buddhism by Patrul Rinpoche - Relevant instruction manual.

Empathy, Compassion, Comfort require fundamental changes to one's psyche and behaviour to be authentic and this is where the above texts are helpful. Take what makes sense to you and leave the rest.

[macg333]

I agree with this comment! Also, Anger by Thicht Naht Hanh focuses a lot on the concept of compassionate listening.