[throwaway98211]

Congrats on the launch.

Note that higher response rates don't always translate to better data. As you make the survey experience more intrusive you incentivize certain users to provide junk answers simply to remove the barrier. Just something to consider... especially if you decide to scale to enterprise.

[fengjiabo2400]

Good point! Initially this is our way of getting in front of users more to get quality answers but I think your point is solid. We're working on a consent feature which will allow users who don't want to be bothered to opt out from the very beginning - this also helps with data quality! Anecdotally from today's launch I'm already getting some good, thoughtful responses from the pop-up widget on our website, and I think the data shows the general distribution but with maybe some noise from users who just clicked around. We could improve this to be close to 0% noise when we implement user consent window. Just getting started!