[Macha]

Behaviours that break expectations they've built up themselves hurt more than people just expecting Google to do Google things. I would posit that people that feel that way generally do not use Google's products, so it's viewed as not their problem, and also not surprising, when Google does something they don't like, but for Mozilla, it's felt as a betrayal of trust.

Google went through this a decade ago, when people stopped believing don't be evil was something Google cared about.

[Nextgrid]

With Google it's fairly clear there is no expectation of privacy - Google doesn't particularly boast about it, and the fact that there's a ToS and "privacy" policy link below the download button on the Chrome website's page reinforces that.

If you ignore the privacy aspect, Chrome is actually a very good browser and has a healthy ecosystem of extensions. A lot of productivity-enhancing tools are distributed as Chrome extensions.

Firefox on the other hand constantly boasts about privacy which just gives a false sense of security - actually obtaining privacy with Firefox requires not only opting out of Mozilla's own bullshit such as Pocket, sponsored tabs/links and telemetry (the latter should be opt-in as per the GDPR) but also install a third-party ad blocker such as uBlock Origin.

Browser-wise, Firefox isn't stellar - it's slower than Chrome, lacks certain features and the extensions ecosystem is boring with a lot of the extensions that used to make it great have been killed off with the switch to Web Extensions.

At least with Google the business model is very clear, while Mozilla pretends to be on your side and fight for a better web experience while in reality being as nasty (if not more) than the competition.

[yoasif_]

> At least with Google the business model is very clear, while Mozilla pretends to be on your side and fight for a better web experience while in reality being as nasty (if not more) than the competition.

Really? They are as nasty (or nastier) than Google.

> Firefox on the other hand constantly boasts about privacy which just gives a false sense of security - actually obtaining privacy with Firefox requires not only opting out of Mozilla's own bullshit such as Pocket, sponsored tabs/links and telemetry (the latter should be opt-in as per the GDPR) but also install a third-party ad blocker such as uBlock Origin.

Presumably, they are nastier than Google because they have relatively anonymous telemetry data that doesn't include anything remotely private (seriously, take a look at `about:telemetry` and let us know what you find that breaches your trust), or because their sync product is end to end encrypted by default (unlike Google) or because they allow you to run your own sync server if you wish. Or maybe it is because the entire package is open source and extensively configurable and includes legitimately useful features like containers and tracking protection (wait, Google doesn't include that?).

Someone needs to stop taking hyperbole pills.

[adamrezich]

this exactly plus also Mozilla used to be the "underdog" you rooted for when they were still small and weren't doing massive marketing campaigns and instead were innovating and doing cool stuff. somewhere I still have my Firefox logo shirt from when I was in high school. only a fool would maintain loyalty to a brand name despite massive personnel and mission statement changes over the years. I would like to like Firefox and Mozilla again but they haven't done anything to earn that from me in years.