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by timothygoltser
1582 days ago
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It depends on the nature of the activity that got the account blocked - we place limits on the types of legitimate account activity that are likely to get a user blocked (sending too many orders too quickly, sending orders that could be batched as a flood of single orders, etc.), but for fraudulent or otherwise illegal activity, that liability is on the user. When starting a new integration, we schedule a meeting with the brokerage in question (if they'll have us) to discuss issues of this nature. The response we've gotten so far has been "as long as you don't enable illegal activity or put unnecessary load on our service, we won't take action against you or your users," though we're sure some brokerages will have a more aggressive stance on this in the future. We aim to work in partnership with them and advocate for the ability to integrate in this way, and we encourage the brokerages that gives us an audience to build public APIs. |
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